Frequently Asked Questions
Where are you located?
We are located in the heart of Lethbridge, Alberta!
Where do you ship?
We ship all of our products Canada-wide that you can find in our shop! This is subject to change without notice.
How quickly do you fulfill orders?
Lethbridge Pride Fest Society aims to fulfill orders and have your order on its way to you within 7 - 10 days!
What’s your return policy?
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Our return policy lasts 30 days as of the purchase date.